CONTACT INFORMATION

Address:

691 Renmin N Rd, 中山七八路 Liwan District, Guangzhou, Guangdong Province, China, 510012

Email: support@kemechemicals.com

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INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Will I receive the same product that I see in the picture?

Absolutely! What you see in the picture is exactly what you’ll receive. We take pride in delivering the real deal—no surprises, just satisfaction.

Where can I view my sales receipt?

Your sales receipt is ready and waiting! You can view it in your account under Order History or check your email—we’ve sent a copy there too.  Need help finding it? Just let us know!

How can I return an item?

Returns are easy! Simply log into your account, go to Order History, and select the item you'd like to return. We’ll guide you through the rest! Need help? Just reply—we’re happy to assist!

Will you restock items indicated as “out of stock?”

"Great question! We’re working hard to restock popular items. To get notified when they’re back, just click the ‘Notify Me’ button on the product page—we’ll send you an instant update! 

Where can I ship my order?

We ship worldwide!  Simply enter your address at checkout to see available options and delivery times. Need a specific location? Just ask—we’re happy to help!

INFORMATION ABOUT US

CONTACT US FOR ANY QUESTIONS